Find a Grad

1. I forgot my User Id and/or password.
Click on the Reset password link and enter the Email Address we have on file and click on Submit.
An email will be sent with your User ID and a link to reset your password. Please make sure you have put us on your safe sender list. If you don't see an email it may have gone into your junk email folder.

2. I didn't get the Forgotten password/user id Email.
Check your Junk and make sure we are on your safe sender list.
OR We may not have your current email address. Email Us to find out what address we have loginhelp@wpaog.org.

3. To request that your Email provider unblock our messages,
Please visit https://unblockme.blackbaud.com to unblock our emails. Enter the email address that WPAOG has on file, and that you wish to have unblocked. Enter West Point Association Of Graduates as the company. You will receive a code at the email address you provide. Once you enter that code into the form and hit submit our emails should reach your inbox.

What causes emails to be blocked? if you don't open our emails or if they get put into your junk and you fail to take them out of junk your email provider will assume you no longer want to receive them. Also, for some very sensitive email providers if one user marks our email as junk or fails to remove it from junk it will blacklist all our messages for every other person that shares that provider. AOL, Roadrunner, Comcast are the biggest offenders of this.

4. I have the right User Id and Password but I'm getting an 'invalid login' error.
Clean your browsing history, cookies, and cache, and please try again. If it still doesn't work email loginhelp@wpaog.org

5. The Password is case-sensitive.
Passwords must be at least 8 characters in length and must contain one lowercase letter, one uppercase letter, and one numeric or special character, such as 1, 2, 3 or $, #, %, *.

6. I can't make a donation, or register for an event from my work computer?
Some companies block websites or pages with monetary forms on them. Call the number listed on the page you are trying to access.

7. I get a 'reCAPTCHA validation failed' error while making a donation.
Try to type in the text at the bottom of the donation form again. You can keep trying different text. Your card will only be charged once when the code is entered correctly.

8. I don't know my Cullum number? Email loginhelp@wpaog.org with your name, graduation year, and last four of your social and we will send it to you.

If you have any comments, please send them to the WPAOG Webmaster